Privacy Policy

Last updated: May 4, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, and credit report data you choose to upload. We also collect usage data such as pages visited and features used.

2. How We Use Your Information

We use your information to provide and improve the Service, generate dispute letters based on your credit report data, process payments, and communicate with you about your account.

3. Credit Report Data

Credit report data you upload is used solely to generate your dispute documents. We do not sell, share, or use your credit report data for any purpose other than providing the Service to you. You may delete your data at any time by contacting us.

4. Data Storage & Security

Your data is stored securely using Supabase with industry-standard encryption. We implement technical and organizational measures to protect your personal information against unauthorized access.

5. Third-Party Services

We use the following third-party services: Stripe (payment processing), Supabase (database), Vercel (hosting), and Resend (email delivery). Each has their own privacy policy governing their use of your data.

6. TikTok Integration

If you connect your TikTok account, we access only the permissions you grant (content posting). We do not store your TikTok credentials or access your personal TikTok data beyond what is required to post content on your behalf.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at joey@prosejoe.com.

9. Children's Privacy

ProSeJoe is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service.

11. Contact

Questions about this Privacy Policy? Contact us at joey@prosejoe.com.